Maintenance & Support

Keep your news portal running smoothly with regular updates and security monitoring

Website Maintenance & Support

Comprehensive maintenance plans to ensure your news portal remains secure and performs optimally

Security Updates

Regular security patches and updates to protect against vulnerabilities and threats.

Regular Backups

Automated daily or weekly backups of your website data and content to prevent data loss.

Performance Monitoring

Continuous monitoring of website performance, uptime, and loading speeds.

Bug Fixes

Quick resolution of any technical issues or bugs that may arise in your portal.

Technical Support

Dedicated technical support for any questions or issues with your news portal.

Feature Updates

Regular updates with new features and improvements to keep your portal modern.

Support Plans

Basic Support

  • Email Support (Mon-Fri)
  • Security Updates
  • Weekly Backups
  • Uptime Monitoring
  • Basic Bug Fixes
  • Monthly Performance Report

Professional Support

  • All Basic Support Features
  • Priority Email & Chat Support
  • Daily Backups
  • Performance Optimization
  • Advanced Security Monitoring
  • Minor Feature Updates
  • Weekly Performance Reports

Enterprise Support

  • All Professional Support Features
  • 24/7 Phone & Chat Support
  • Real-time Backups
  • Advanced Performance Tuning
  • Proactive Security Monitoring
  • Custom Feature Development
  • Dedicated Support Manager
  • Real-time Performance Dashboard

Our Support Process

1

Issue Reporting

Clients can report issues through multiple channels including email, chat, or phone based on their support plan.

2

Quick Response

Our support team responds quickly based on priority levels and support plan terms.

3

Issue Resolution

We diagnose and resolve issues efficiently, keeping you informed throughout the process.

4

Prevention & Improvement

We analyze issues to prevent recurrence and suggest improvements to enhance stability.

Key Benefits

Enhanced Security

Protect your website from security threats with regular updates and monitoring.

Optimal Performance

Ensure your website loads quickly and performs well for your visitors.

Reduced Downtime

Minimize website downtime with proactive monitoring and quick issue resolution.

Peace of Mind

Focus on your content and business while we handle the technical aspects.

Pricing Plans

Flexible maintenance and support packages for news portals

Basic Maintenance

₹2,499/month
  • Email Support (Mon-Fri, 9AM-6PM)
  • Security Updates
  • Weekly Backups
  • Uptime Monitoring
  • Basic Bug Fixes (up to 2 hours/month)
  • Monthly Performance Report
  • Plugin/Theme Updates
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Enterprise Support

₹9,999/month
  • All Professional Care Features
  • 24/7 Phone & Chat Support
  • Real-time Backups
  • Advanced Performance Tuning
  • Proactive Security Monitoring
  • Unlimited Bug Fixes
  • Custom Feature Development (up to 10 hours/month)
  • Dedicated Support Manager
  • Real-time Performance Dashboard
  • Emergency Response (1 hour)
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Get In Touch

Need maintenance or support for your news portal? Contact us for a free assessment.

Contact Information

  • Gharghoda, Raigarh (C.G.) 496111
  • +919713749208
  • info@pixelpankh.com
  • Mon - Fri: 9:00 AM - 6:00 PM

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